A leader’s goal is to develop, guide and inspire their direct reports. This can, at times, be a daunting task depending on the behaviors and attitudes around them as well as the environment in which they currently operate. However, by truly understanding the “Big Picture,” managers and supervisors can begin to be truly effective. The “Big Picture” begins with the GOAL, the purpose of it and whether it is supported by sound strategies carried out by the right people in the right places. This means that a leader must not only get things done, but get things done through people.
In 1936, Psychologist Kurt Lewin stated that behavior is a function of the person in their environment. This has become one of the most powerful concepts today. Every individual comes with experiences, knowledge, skills and attitudes and this will determine how they respond to the environment they are in. If the right environment is created, leaders have a better chance getting the behaviours they want.
This is where Performance Management comes in. We have all heard the saying; “what gets measured gets fixed.” This actually has a tremendous amount of validity as measurements of both standards and Key Performance Indicators (KPIs) create an environment where people are held accountable. These measures, in collaboration with effective support, feedback and coaching from their leader play an important role in how employees are inspired, how they develop habits and how they make the choices that maximize organizational capability.
In this highly interactive 2-day session, participants will learn the skills for Inspiring a team, driving change and achieving results.
Areas of focus:
UNIT 1: LEADERSHIP AND SELF AWARENESS
1.1 The power of Alignment and why it matters in organizational effectiveness
1.2 Examining the “root” of behaviour and why it is Critical in leadership
1.3 Dealing with your personal challenge as a leader
1.4 What leadership really means and why people follow
1.5 Exploring and developing the skill to use 3 leadership styles
UNIT 2: MOTIVATION, INSPIRATION AND COMMUNICATION
2.1 The Immense power of Mindset and why it matters
2.2 The surprising connection between belief, commitment and effort
2.3 How to influence the four (4) behavioral styles and why it matters in establishing rapport and trust
2.4 Avoiding the five (5) pitfalls of teamwork
2.5 Using the three (3) crucial steps to active listening
2.6 How to harness the power of questioning to gain understanding
2.7 How to speak up even when you feel doubtful – Developing assertiveness
UNIT 3: DECISION MAKING AND PROBLEM SOLVING
3.1 Exploring the thinking errors that cause bad decisions
3.2 Setting goals that matter and the common mistakes to avoid
3.3 How to maximize your use of time and get things done
3.4 8 Factors that make meetings more effective
UNIT 4: PERFORMANCE PLANNING, MONITORING AND IMPROVEMENT
4.1 Defining core competencies and what they should look like in action
4.2 How to Hire the right people using defined competencies for your organization
4.3 Setting employees’ expectations – The real meaning of creating SMART goals
4.4 How to create the right environment for your team
4.5 How to conduct an effective Performance Appraisal
4.6 The 5 key areas in creating an effective DEVELOPMENTAL PLAN that many companies ignore
4.7 The critical steps for giving positive and negative feedback that all leaders should know
4.8 The immense power of Coaching – getting employees to think for themselves