Frequently Asked Questions

IN COMPANY PROGRAMS

Q: What are the developmental programs you offer?
A: All programs can be found at http://www.v-formation.net/workshops/

There are also affiliate programs that support the training programs. For more on this, please click http://www.v-formation.net/workshops/affiliate-training-programs/

Q: What is the duration of the courses?
A: The courses range from 1 day to 4 days depending on the topic and level of customization.

Q:What is the maximum number of participants for the training courses?
A: The maximum number of participants can range from 18 for Power Presenting to 25 for Sales Training. It really depends on the program. This is to ensure successful facilitation of role plays and eventual learning.

Q: What is the nature of the training programs?
A: The workshops will utilize a comprehensive set of techniques that emphasize participation and interactive learning in an environment to develop you personally and professionally. These techniques will involve:

• Lectures
• Videos
• Experiential Exercises
• Individual and group activities
• Manuals and hand-outs
• Discussions and sharing of experiences

Q: Will training manuals be provided?
A: Manuals will be provided for all training courses. A soft copy can also be available if requested.

Q: How much does a training program cost?
A: The cost will be a daily cost for all In-Company sessions. For more information, please contact facilitator at tonyr0909@gmail.com

Q: Can training really address employee behaviour?
A: This really depends on what is causing the behaviour. If the behaviour is because of a lack of a particular skill, then training to address the skill will help. However, if the behaviour is due to low morale, motivation or having to deal with “difficult people,” then the solution to the problem will require more intervention. For example, a 1-day team building session will not work for these issues. We will therefore have to look at what factor in the organizational environment is causing the problem and start making changes there.

Q: What are the most critical competence related challenges facing organizations today?
A: One of the biggest challenges is the way leaders use the Performance Management System. Examples are: The hiring process, the Performance Assessment document and the level of development by coaching, feedback and eventual training that supports it. This creates an issue with overall relationships between leaders and their direct reports, which, in turn, affects morale, motivation and eventual performance.

Q: What is the client’s responsibility?
A: The clients responsibility is to provide the venue, projector, flip chart, meals and coffee breaks for all training days.

Q: Do I get a certificate after participation in the training?
A: Certificates will be distributed to participants on last day of the training. Participants who receive a certificate would have completed at least 75% of the program.

Q: Do you offer a Training Needs Assessment?
A: Yes, this will be either a face to face meeting or phone conversation so that we can customize the program to your needs.

Q: Are there any follow-ups after training?
A: Yes, there is a free follow-up after 6 weeks to determine progress and any additional needs.

Q: Do you have any Public Programs?
A: We are in the process of planning for those. If you are interested, you can email your contact information and the program you are interested in to tonyr@v-formation.net and we will inform you of the date, cost and venue.

PUBLIC PROGRAMS

Q: What courses are being offered and when?
A: Public programs are only run at specific times. If you are interested in taking a course, we can take your contact information and inform you when one is coming up.

Q: Are meals/coffee breaks provided?
A: Yes, the cost of all public programs include lunch and two (2) coffee breaks per day.

Q: How do I register?
A: All registrations are completed through an on-line system. To register, go to the http://www.v-formation.net/contact-us/ page, state the program of interest and click on the send button. This will take you to the main training course page, you can select “Register” in the upper right of the screen and follow the registration process from there. Once you register, you will receive an email confirmation with all the details you will need to participate. You can save the confirmation screen which provides class details, and you will also receive an email confirmation.

Q: The class times do not fit my schedule. Can you reschedule?
A: As long as we have another program running, you can simply transfer your registration to the new date.

Q: Will I be provided with a registration confirmation and instructions?
A: After successfully completing the online registration process, we will send you an email confirmation immediately after you register.

Q: What happens if I register, but something comes up and I can’t attend?
A: If you decide you are not able to participate after you have registered, please let us know as soon as possible by emailing tonyr@v-formation.net. By canceling, you will open the space for someone else to attend.

Q: Can I access the training materials and associated document(s) prior to the training?
A: Yes. Your registration confirmation includes the link to the training course website where you can view the goals, objectives and methodology.

EDUQUAL ACCREDITED COURSES

Q: Are the qualifications accredited and internationally recognized?
A: Our courses are accredited by the UK awarding organization EduQual, guaranteeing that the course structure, learning outcomes and delivery and assessment methods are appropriate and reliable. EduQual operates globally through business colleges in many countries, providing international recognition for the qualifications. All our courses are mapped to international occupational standards.

Q:How long does it take to complete the courses?
A: The Award for Supervisory Management can be a 2 or 3 day program depending on needs.

Q: How flexible are the courses?
A: Very flexible. We can vary the total length of an in-company  course so that it suits your employees’ needs and availability. As long as they can commit to around 3 hours per module for the Award they can complete the qualification.

Q: How is the Award assessed ?
A: For the Award an integrated, work-based assignment is done throughout the four course units. This is assessed by your tutor and internally moderated, with feedback being given on each unit.

Q: When do I need to pay for a course?
A: All payments must be made at least two weeks before the course start date since the deposit slip must be provided by the start of the course.

Q: Can the course be customized for my company?
A: Yes. Please discuss this with us well ahead of the course start date. We can include your company colours and logos in order to provide a seamless link from your own website or learning and development site. Our tutors can customize the emphasis of the course content in order to deal with any specific aspect of Supervisory Management that you would like to focus on and, finally, some of the work-based activities can be adjusted to suit your requirements.

Q: When do participants receive their certificates?
A: Within one week of the course completion date. It may happen more quickly, but the amount of time is needed to ensure that our quality processes can be completed.

Q: How many employees can I enroll at a time?
A: This will depend on the program but usually it can be a maximum of 25